Council Services
In Chester there is a two-tier system of local government, which means that local services are divided up between Cheshire County Council and the City Council. The County Council provides some services (such as education, social services, libraries and strategic planning) whilst the City Council provide more local services such as collecting the Council Tax and Non-domestic Rates, and carry out other services (refuse collections, planning , Environment and Health etc.)
Use the rough guide to Council Services in Cheshire to find out who is responsible for what. If you can't decide if you should be contacting the City Council or the County Council, please contact us and we will try to help.
Throughout this site we highlight services Cheshire County Council are responsible for. When pages have the Cheshire County Council logo in the corner you are advised to visit their webpages for more detailed information.
Online Services
Some of the most commonly searched for services.
Council Tax & Housing Benefit
Council Tax Benefit - Council Tax is an annual fee paid to a local authority to cover essential services such as road maintenance, rubbish collection and leisure centres.
Housing Benefit - provides help for low-income tenants to meet their rental liability.
Contact Us
- Chester City Council, The Forum, Chester, CH1 2HS
- Council Offices opening hours: 8.30am - 4:45pm Monday to Friday
- Online: Compliments, Comments and Complaints form
- Phone: 01244 324324 Minicom: 01244 320915 Fax: 01244 324338
- Email: Customer Contact Team Forum: Online Forum
A to Z of Services
Browse through a comprehensive AtoZ list of our services.
Search the Chester City Council website to find what you are looking for:
Planning and Building Control
Planning- Property and Project Management
- Local Land Charges
- Building Consultancy
- Countryside
- Landscape
- Design and Conservation
- Local Development Framework
Refuse and Recycling
Refuse
and RecyclingLicensing
The Licensing section of Chester City Council is responsible for a great number of issues in the district, ranging from animals to tattoo parlours.
