Trading Standards

The Cheshire County Council Trading Standards Service promotes a fair, safe and equitable trading environment for the Cheshire Community through advice, education and by regulation.

They work to protect the public from:

Fraudulent use of weights and measures

• False descriptions of goods & services
• Bogus price claims
• Unfair small print in contracts
• Rogue Traders and high pressure doorstep selling
• Dangerous or unsafe goods and products
• Counterfeit goods

and are able to offer:

• advice to consumers on their rights
• advice to business on the law relating to the sales and supply of goods and services

If you live in Cheshire and have a problem with faulty goods or services, Cheshire County Council Trading Standards Service will help you. Call them on 0845 1132500 or visit their website at  http://www.cheshire.gov.uk/tradingstandards (external link)

They also operate a minicom to take calls from those with hearing difficulties. If it is hard for you to use a telephone, ask a relative or friend to call or write a note and they will arrange a home visit.

Contact them at:

Cheshire County Council Trading Standards Service,
Backford Hall,
Chester
CH1 6EA
Tel: 0845 1132500.

There are a number of helpful leaflets available available from the Government's Trading Standards website (external link)