Housing Benefit Overpayments

An overpayment is an amount of Housing Benefit that has been paid but there was no entitlement under the regulations. An example would be if a tenant failed to inform us that their income had increased resulting in too much benefit being paid.

A fraudulent overpayment may occur when a person has deliberately provided a false statement or document or has deliberately failed to report a change of circumstances with the intention of obtaining or retaining benefit.

For further information please see our:

Housing Benefit Overpayment Frequently Asked Questions

Should you need further information about anything on this page please contact us at:

Corporate Fraud & Debtors Section

Customer Services
Chester City Council
The Forum
Chester
CH1 2HS
Telephone: 01244 402465
Email: overpayments@chester.gov.uk.