Landlords Frequently Asked Questions
About Council Tax and Housing Benefit
- What are Housing Benefit and Council Tax Benefit?
- Who can claim Housing Benefit?
- Who must pay Council Tax?
- What is an HMO?
- Do students have to pay Council Tax?
- What about joint tenants?
- How much Housing Benefit can be paid?
- What is a pre-tenancy determination (PTD)
- What is 'eligible rent'?
- What are 'indicative or interim rents'?
Claiming Benefit
- What information can you give the landlord?
- How does my tenant make a claim for benefit?
- What documents can you accept?
- What proof of rent do you need?
- When is benefit paid?
- What if my tenants circumstances change?
- What should a tenant do if they change address?
Benefit Payments
- What could delay benefit being paid?
- What are the general rules on payments?
- What if there has been an overpayment of benefit?
Appealing Against A Decision
- What if I or my tenant do not agree with your decision - Can we appeal?
- Where can I or my tenant get help?
- What if I want to comment on your service?
Should you need further information about anything on this page please contact us at:
Benefits Section
Chester City Council
The Forum
Chester
CH1 2HS
Telephone: 01244 402236
Email benefits@chester.gov.ukCustomer Services opening hours
08.30am - 4.45pm Monday to Friday
Print this page | Page Last Updated: 26 November 2007 14:14