Key Contacts

If you do not know who you should be emailing,if the email isn't listed or you do not want to use our online form, email the customer.contact@chester.gov.uk who will deal with all general enquiries/customer service issues

 

A

• accountancy@chester.gov.uk  - the council's finance and accounts department
  
• allotments@chester.gov.uk - for details on available allotments etc
  
• archaeology@chester.gov.uk - Chester's archaeology team
  
• areacommittees@chester.gov.uk - questions and issues relating to the Area Committees
  
• areamanagers@chester.gov.uk and  areaworking@chester.gov.uk- for contacting the Area Committee Area Managers
  
• audit@chester.gov.uk - Chester City Council's Audit team

B

• benefits@chester.gov.uk - benefit enquiries and details
  
• blaconneighbourhoodmanagement@chester.gov.uk - Blacon Neighbourhood Management Project contact
  
• buildingconsultancy@chester.gov.uk - building consultancy team

C

• callcentre@chester.gov.uk - Chester City Council call centre for all out of hours enquiries
  
• carparks@chester.gov.uk - parking and park and ride issues
  
• chestermarkets@chester.gov.uk - Details of Chester Market, farmers market etc
  
• chh@chester.gov.uk - Chester History and Heritage contact email
  
• committeeservices@chester.gov.uk - Committee Services contact
  
• communications@chester.gov.uk - for contacting the council's communications and marketing team
  
• communitysafety@chester.gov.uk - Email the Community Safety Team
  
• conservation@chester.gov.uk - for issues relating to conservation areas, the care and protection of historic buildings etc
  
• constructiondesignmanagement@chester.gov.uk
  
• counciltax@chester.gov.uk - all council tax enquiries
  
• countryside@chester.gov.uk- for issues relating to trees, landscape, wildlife and rural issues
  
• crematorium@chester.gov.uk - cemetery and crematorium contact address
  
• culture@chester.gov.uk - for arts and culture issues
  
• customer.contact@chester.gov.uk - all general enquiries/customer service issues
  

D

• dataprotection@chester.gov.uk - enquiries relating to data protection
  
• disabilityaccess@chester.gov.uk - email our Access Officer
  

E

• edu@chester.gov.uk - Economic Development Unit
  
• elreg@chester.gov.uk - Electoral Registration
  
• environmentalprotection@chester.gov.uk - Environmental Protection
  
• externalfunding@chester.gov.uk - contact our External Funding team for information about grants and funding.

F

• foodsafety@chester.gov.uk - Food Hygiene
  
• forwardplanning@chester.gov.uk - Forward Planning Issues
  
• fraud@chester.gov.uk - Benefit Fraud reporting or enquiry email

G

• gis@chester.gov.uk - the GIS mapping team
  
• grosvenormuseum@chester.gov.uk - contacting Chester's Grosvenor Museum

 

H

• healthandsafety@chester.gov.uk - for health and safety concerns
  
• heritage@chester.gov.uk - our heritage services section
  
• housing@chester.gov.uk - issues relating to housing in Chester
  
• hr@chester.gov.uk - the City Council's Human Resource department for any recruitment/vacancies enquiries

I

• inbloom@chester.gov.uk - Chester in Bloom and the national Britain in Bloom competition
  
• informationmanager@chester.gov.uk - The City Council's Information Manager and for dealing with Freedom of Information issues
  
• internationallinks@chester.gov.uk - for contacting our International Links manager and learning more about our twin towns.

J

K

L

• landscape@chester.gov.uk - for issues relating to trees, landscape, wildlife and rural issues
  
• leaderplus@chester.gov.uk - for contacting the Leader+ project team
  
  
• licensing@chester.gov.uk - enquires to the Licensing Team

M

• managementteam@chester.gov.uk - for contacting Chester City Council's Chief Executive and Executive Directors.
  
• memberservices@chester.gov.uk - the members services deals with issues relating to councillors

N

• ndr@chester.gov.uk - Contact email for the Business Rates team

O

• overpayments@chester.gov.uk - for enquiries relating to overpayment of council tax and other benefits

P

• partnerships@chester.gov.uk - Partnership team
  
• performance@chester.gov.uk - Best Value and Performance Management team
  
• planning@chester.gov.uk - all issues and enquiries relating to planning
  
• play@chester.gov.uk - Blacon adventure playground
  
• policy@chester.gov.uk - Corporate Policy team
  
• procurement@chester.gov.uk - procurement and tendering contact email address
  
• property_development@chester.gov.uk - property development team
  
• propertymanagement@chester.gov.uk - property management team
  

Q

R

• research@chester.gov.uk - Research and Development Team contact
  
• responses@chester.gov.uk - for responses to Chester City Council consultations

S

• sports@chester.gov.uk - Contact our sports development team

T

• telematics@chester.gov.uk - Chester's Telematics Group contact
  
• tourism@chester.gov.uk - email the Council's Tourism team
  
• townhall@chester.gov.uk - for booking rooms and wedding enquiries
  
• trees@chester.gov.uk - for details of tree preservation orders, tree strategies etc

U

V

W

• webmaster@chester.gov.uk - for all issues relating to the Council's website

X

Y

Z